Why can't I engage my creative?

If you can't engage your creative, it's probably because it is using the Quick Start theme.

Creatives that are downloaded from the Quick Start Cloud use the Quick Starts theme by default. To engage your creative, change the theme to your branded theme.

The Ion Quick Starts theme is updated periodically and so in order to avoid these updates affecting live pages, we prohibit engaging creatives that use it. But, if you would like to use the Quick Starts theme for your creative, you can! For more information on copying the Quick Starts theme, click here.