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Rock Content Knowledge Base
Studio
Financial management
Ion
Tips and Tricks
Live
Settings
Marketplace
Measure
Create
Live Blog
Pinboard
Live Q/A
Story
Plan
Visually
Visually Client
Visually Talent
Visually Community
Studio
Media
Others
Settings
Project management
Financial management
Reports and Indicators
Stage / WordPress
First Steps | Stage
General Settings | Stage
First steps | Wordpress
General Settings | WordPress
Plugins and themes | WordPress
Errors and how to solve them
Migration | DNS
Security
External Tools
RC Platform
Settings
Live Community Content
Customizing the White Label
Settings
Categorizing Content
Tools
Developer/API
Frequently Asked Questions
Getting Started
Product Updates - Community Content
Managing Content
Displaying Content
User Management
Contests
Syndicating Content
WriterAccess - Customers
Dashboard
Accounting
Streamline workflow
Talent network
Place orders
Others
WriterAccess - Freelancers
Getting Started
Rules and guidelines
My Account
AI Copilot
Studio
Media
I can't link my media planning to my Media Map
How to send information to CENP via iClips
How to create a media plan?
How to register vehicle's contacts
What are Mnemonics (MNEO)?
How to automate price list registrations using the Jovedata file?
How to add a media type that does not appear in iClips?
How to add an address to the media outlet registration?
What is the Media Dashboard?
How to set up a media map on iClips?
Where can I find my media planning?
Where can I find my media map?
How to set up an external media map in iClips?
How to create a digital media plan?
How to optimize media purchasing through iClips integrations?
Learn the acronyms related to paid media and how to register them on iClips.
See more
Others
My page is not loading. What to do?
How to ask Studio Support for help?
I am not receiving notification emails, what to do?
Settings
What are the notifications generated in Studio?
How to import my data into Studio?
Inserting data of my agency
Registering the products and services of your client/suppliers/vehicles
How to register/edit my assets in Studio?
How to standardize your actions through project templates?
How to define employee access to data of each CNPJ
How to set the print header for documents generated in iClips
When should I allow advanced change for my employee?
I cannot login to Studio
How to manage each employee’s permissions
How to and why register the Client Profile?
Registering your customers
How to register the sectors of your customers/suppliers/vehicles
How to and why register your employees' hourly rates in Studio?
How to edit biweeklies
Blog iClips
How to make the initial settings in Studio?
Registering the checklist for event production
Registering your staff members
How to register your clients' fixed contracts
How to register media vehicles on iClips
How to register a media vehicle price list including the audience
Inserting my Suppliers in iClips
How to delete an employee in Studio?
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Project management
How do I undo an activity completion?
How to create a workflow template?
How do I request changes to a task?
How to filter keywords on your dashboard?
How to set deadlines in Studio?
How to adjust the time spent on a task?
How to analyze the time spent on an asset?
I'm having trouble replacing a file in Studio
How do I complete the customer approval step without iJob?
How to publish on social media through iClips?
How to monitor and guide demands to my employees?
How do I send tasks to my employees?
Where can the creative team view information from the brief and customer profile to prepare the assets?
How can I include my customer in my task workflow in Studio?
What status should I use in my project?
I can't find my project. What happened?
What is Internal Cost?
Understanding Studio dashboards
How to copy a task in Studio?
How to track deadlines?
How to copy a project in Studio?
How to monitor productivity within my agency with Tasks Management?
How to edit an approved proposal?
Planner x Timeline: what are the main differences?
Customer communication module
How to use the publishing schedule?
Why use the work log?
How to set up and approve a business proposal on iClips?
What is the Account Manager Dashboard?
What is the Tasks Management Dashboard?
How to use the calendar in Studio?
Network: discover the best network of external collaborators in Brazil!
I can't find my proposal
What are the differences between an asset and a to-do?
What is the My Tasks Dashboard?
How to make work log adjustments?
How to use the checklist in assets and to-dos?
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Financial management
What is the difference between standard and PJBank payments with bar codes?
How to use the Collection Process in iClips?
Understanding the Pre-Entry
How to edit a financial entry?
Using advanced search to find a financial release
How to categorize transfer values?
Understand the terms related to issuing NFS-e within iClips
Tips for planning the Monthly Fee contract
How to calculate the commissions to be paid for the service professionals?
How to register / edit the bank accounts of the agency?
How to access receipts issued by iClips?
How to issue receipts via iClips?
How to consult/edit registered transfers
How to create financial entries in iClips?
I have a budget for a specific client. How do I register it in iClips?
How to do Bank Reconciliation on iClips?
How to cancel an NFS-e (electronic invoice) on iClips?
How to issue NFS-e in iClips?
What are billing types and which ones can you work within iClips?
How to issue a transfer invoice in iClips?
How do I find a financial entry?
How to link iClips to PJBank?
How to register a Cost Center in iClips?
Understand the difference between Divide / Replicate and Assess an entry
Optimize your financial analysis through the Finance Dashboard
How do I perform an analysis of my Cost Centers?
How to create a bill with PJBank on iClips?
How to make budget changes without changing the Service Order number
The XML file's importance for issuing invoices through iClips
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Reports and Indicators
[NEW] How can I track my employee's hours?
I have duplicate information in the Activity Duration vs. Cost report
The hours worked shown in the Project Cost are not the same as in the Customer Ranking. What happened?
iClips integration with Reportei
How to issue a project closure report
How to analyze your Cash Projection
How to know what are the amounts of payable and withholding taxes
How to use the Income Statement to improve your financial outlook
How to assess client pending payments
How to know the payment status of jobs
How to generate a Project Profitability report
How to issue a Client Investment Summary Report
How do I know if my monthly fee is profitable?
How to issue an O.S report
How to issue a graph of the value invested in media
How to issue reports of projects carried out at the agency
How to issue a report of the activities accomplished by an employee
How to manage Budget Reports?
How to analyze the cost of a project?
How to issue Monthly Fee Reports
How to rank your clients
How to issue a Financial Closure Report ‘per Client’
How to analyze how many reworks are taking place in my projects?
How to calculate commissions from suppliers and vehicles
How to analyze the duration of activities?
Monthly Reworking Index Report
How to evaluate sales indicators by quarter
How to issue a report on created pieces
How to access the agency's financial statement
How to improve your agency's financial health through projections
How to make a Customer Service productivity report
Project estimate report
How to compare income and expenses
I can't find an information/item inserted in iClips
How to generate a report of issued IOs
How to generate a report with each media outlet and program?
How do I know how much a piece cost me?
What are the benefits of the estimation?
How to generate event reports?
Calculating your agency's structure cost
How to compare Planned vs. Accomplished media values
How to analyze the agency's quarterly indicators using Financial Indicators?
Cash flow x Cash projection: What is the difference between them?
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