How to ask the iClips support for help?

Need our help? Check out some important tips

There are some ways in which we can help you find a solution to a problem or a walkthrough to execute an action in iClips:

Help center

Here you can have access to our articles in both text and video with simple and straightforward tutorials with instructions about what needs to be done to reach your goal: open a project, create a financial launching, issue an invoice, etc. We have all the answers in our help center.

Chat in the platform

The chat is our clients’ favorite channel and in order to talk to us you just need to follow these steps:

  • click on your avatar in the bottom left-hand corner of the screen;
  • click on ‘chat’;                                                                                                                                        
  • the chat button will come up in the right-hand corner of your screen. Just click on it to start the service;
  • our chatbot will help you with the first steps, but if you are a client in one of our paid plans, you can also talk to one of our specialists in case the help center does not provide the information you need.